Banfield Vet Redux…
September 22, 2009
The Scumbags At Banfield Vet…
August 20, 2009
…which is a chain vet located in Petsmart stores.
Clancy…
has dry eye syndrome, or keraconjunctivitis sicca if you prefer. To make a long story short, he had an appointment yesterday and the vet who had been treating him wasn’t there (she had said she would be, and that was why I scheduled it when I did), so another one saw him, and recommended an ointment to complement the one being used which, by her own admission, was working great.
When I went to check out, I asked the price of this ointment, which was packaged as a prescription in a Blistex size tube. I was told $26, so I asked to see it. Turns out it was 15% mineral oil and 85% petrolatum, which you know as Vaseline. No inert ingredients, nothing. When I voiced my displeasure to the clerk, she replied, correctly so, that she doesn’t set the prices. So I asked to see the vet again, the clerk checked, and I was told she was busy. So of course I tossed the box on the counter, told her that the price was “unethical,” and checked out.
The happy ending is that the frazzled clerk debited my card for $31.03 instead of the $61.03 I actually owed.
Conclusion: Watch out for these kind of ripoffs. This tube was about .25 oz, making their price $104/oz. I figure that this is about a 10,000% profit margin.
Discussion question: Am I a thief?
